Wednesday, December 22, 2010

Long wait at Maxis

Whenever you need to do something at most telcos, you have to wait. And here at Maxis is no different. I waited about an hour and a half before I could speak with Maxis customer care consultant.

Since the task that I need to do was a corporate job, I could do the needful. I was here to apply for an iPhone package to get an iPhone 4 for my boss.

Since this requires director signature I guess I will just have to come back again and of course wait out in the queue yet again! Sheesh!


[update 27/12/2012]

Fancy bumping into this old post of 2 years old. And after all this time, the Maxis center were as busy as usual! The TTDI branch was always pack and long wait is surety. One way is to find branches that were not so conspicuous and thus you can avoid the long wait. I found the eCurve Maxis center to be least people on a weekday. They were a little hidden in this section of the mall. However on weekends they were just as packed. I guess while you were shopping may as well pop over to Maxis and to make changes to your mobile line package, upgrade or whatever nots.

Nowadays there are also those authorized Maxis dealers which could also make changes and signups. However they don't have full authority for some services. But it was still good enough to ease off some of the congestion from the main Maxis branches.

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